5-Year Warranty

At TheMicStore, we want you to be absolutely confident about your purchase from us. We understand that things can go wrong with any electronic item, however we are here to help if this does happen. 

For 5 years from the date of invoice/receipt, in the event that your item stops working, simply send your item to us, along with proof of purchase, and we will arrange a free-of-charge repair. In the unlikely event that the item cannot be repaired we will provide you with a replacement unit on a like-for-like basis. 

For any item that has a manufacturer warranty which is longer than our own warranty, your item will be covered under the terms of their guarantee and you should contact the distributor directly to make arrangements with them.

The product must have been used correctly at all times in accordance with the manual. If no manual was supplied with the product, it is your responsibility to obtain one either digitally or by contacting us. Any fault must not have occurred due to a fault in any other product or accessories used in conjunction with it.

To avoid confusion, cosmetic or accidental damage is not covered under any circumstance. Faults caused due to neglect are also not covered.

If we deem a product to be uneconomically repairable then will provide a store credit for the current second hand market value of the item.

This warranty is offered independent of the a manufacturer's warranty and does not affect your statutory rights.